Best Western Manor Hotel

The Best Western Manor Hotel is comfortable and well-appointed. There is ample parking and the staff were courteous and attentive.

A little gem! I would give it 11 out of 10 if I could. Fell upon this by sheer luck and ended up staying 4 nights instead of 1, we were so comfortable. Can’t understand some of the negative comments on the reviews. The staff are incredible, hardworking, happy, friendly, anything you want they will try and accommodate you, always someone available day and night, really flexible to special requests and caring regarding special diets. They make it like a home from home and the level of customer service is something that is very rare these days. They found me a room with a microwave when I told them on check in that I travel with my own food due to dietary restrictions. Our room was spacious and had every amenity you could think of, bed was comfortable, big soft thick towels. Everywhere spotlessly clean. Lounge area really homely, warm and cosy. Very good breakfast options, pub type menu available to order until about 9pm with some good quality hot food and gluten free options. Really good bar and service. Free tea and coffee 24 hour self service machine plus hot and cold water dispenser. Very good security both building and car park. Residents only hotel so always plenty of tables in lounge/restaurant and no need to worry about who might be coming into the hotel/restaurant. Most of the hotel including the lounge/restaurant has had a refurb/makeover/redecoration. A big personal thanks to all the staff for being so helpful to me during our stay. Wouldn’t hesitate to return and highly recommend. Easy to find and access and plenty of free secure parking. Very fairly priced and good value for money.

the location was ideal for our purpose, the path behind the hotel takes you out walking to the cyclopark or over the rabbit bridge to the countryside of Kent. The bed is a proper king sided bed

Short stay for nearby wedding with family... Shell and her amazing staff were so so friendly, couldn't do enough to make our stay amazing.. Hotel has had recent beautuful refub.. Everything exceeded our expectations.. Best ever Best Western.. Room 1 was an apartment and absolutely fabulous.. Thank you so much Team Manor xxx

Loved the staff they made both me and my wife feel welcomed and answered all question we had, the room was clean and tidy and well made up, the size of the room was just right for the 2 of us and it had everything that you may of left at home like iron for example thumbs up here